a mother and daughter spoke with don ford today. >> your call cannot be completed at this time in the country you are calling. >> reporter: again and again, over and over it's the same thing. evelyn and her daughter ruby have been trying to contact family members in the philippines. family that lived here in this small village near where they say the typhoon came ashore destroying all the homes. >> please try your call later. >> reporter: communication is bad and they fear the worst. >> don't have any update with my sister and family. >> reporter: some good news has reached her via email from other relatives in tacloban. most other relatives are alive but not safe. >> for my family members who survived the typhoon, we heard a lot of them are trying to survive on very minimal food right now. >> like what? >> a lot of them have been eating unripened bananas. the problem they are facing now is they are close to running out of that. >> reporter: running out of food, running out of time, and some family members are still missing, not seen since the storm. >> we're still looking for my aunt